A Fond Farewell to Mary✌️

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The pictures posted are from a secretly videotaped meeting with my care manager and his director at a non-profit agency in Westchester NY. For three months, I have been calling and trying to reach my care manager. I left message after message for weeks for this person.

It’s the same old story in mental health and systems of care. The consumer is always in the wrong, “difficult” or problematic.

In the case of the meeting I am going to discuss, I was the consumer, and desperately trying to explain to staff that I had been making every effort to connect with my care manager without success. After, I was threatened repeatedly with discharge from the program and/or referral to another agency who could serve my needs better.

Prior to this meeting, I got a call saying I have not been in contact with him or the agency and my case would be terminated. After this outrageous claim, and outright lie, I went ahead and videotaped the meeting out of fear of future mishandling of my case and care and to push back on a system and program that has consistently been negligent and out of bounds with state regulations with OMH.

“I dont oversee every little case here, I am a director”

“We don’t have experienced care managers at this agency…”

“You’re difficult to serve”

“Maybe we should just refer you to another agency”

“The issue is you’re just too high functioning …”

About the Author

J. Peters

J. Peters is the Editor-in-Chief of Mental Health Affairs.

Award-winning book author and Bold 10 Under ten award recipient J. Peters, LCSW. Through his work as a Licensed Clinical Social Worker. Mental health therapist and disability rights advocate Mr. Peters fights for those without a voice in various care systems, such as the New York City Department of Social Services, the New York State Office of Mental Health, or the city's Department of Corrections.

Mr. Peter's battle with Schizophrenia began at New London University in his last semester of college. Discharged from Greater Liberty State Hospital Center in July 2008, Jacque's recovery was swift but not painless and indeed brutal after spending six months there.

He has published several journal articles on recovery and mental health and three books: University on Watch, Small Fingernails, and Wales High School. He is also a board member of the newspaper City Voices. Mr. Peters currently sits on the CAB committee (Consumer Advisory Board) for the Department of Mental Health and Hygiene in NYC and the Office of Mental Health (OMH) as a peer advocate.

Owner of Recovery Now in New York, a private psychotherapy practice, Mr. Peter's approach is rooted in a foundation of evidence-based practices (EBP). Jacques earned a master's degree in Social Work from Binghamton University and worked as a field instructor for master's and bachelor's level students in NYC.

He is blogging daily on his site mentalhealthaffairs.blog, Mr. Peters regularly writes articles relating to his lived experience with a mental health diagnosis.

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