Allies in Recovery: Use and Overuse of Collateral Support

Allies in Recovery: Use and Overuse of Collateral Support

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Burnout exists among practitioners & caregivers for those carrying a mental health diagnosis. Our allies, collateral contacts, and both natural and artificial supports are all susceptible to burnout. This presentation is designed to prevent and disrupt behaviors that contribute to burnout among people working with psychiatric disabilities. In doing so, burnout will be evaluated two-fold: 1) caregiver burnout, & 2) practitioner burnout, to improve continuity of care and uninterrupted service delivery by systems of care, family members, and organizations which provide mental health treatment. This article follows the assumption that when burnout decreases among allies in recovery, the quality of life of people carrying a mental health diagnosis will improve.

There are several stages of burnout. Each step is visible to a third party vested in the care of people with psychiatric disabilities and to the consumer receiving services. Burnout is also a visceral sensation to the person experiencing this symptom. The symptom is a product of inadequate self-care, self-awareness, and tolerance of extreme exhaustion and repetition of behaviors, circumstances, and unfortunate turns in a person’s recovery. Burnout is experienced in several ways by caregivers and practitioners. All allies in the recovery process can be victims of burnout. Still, in most cases, it is very much preventable with experience in practicing mental health treatment and with access to psychoeducation of their family members’ diagnosis.

In my recovery, I have observed burnout among my treatment team. It is painful to watch, especially knowing I might have contributed to the problem. While some might term this self-awareness, no such feelings should be experienced by consumers. Therefore, it isn’t a question of depth of client insight into their own behaviors. Instead, consumers can focus on their own feelings without worrying about their treatment team’s emotional state. I am not suggesting abusing your staff, therapist, or otherwise, but instead, your treatment’s focus shouldn’t include the biases and insecurities of your workers.

Enough focus, consideration, and insight will need to be cultivated by consumers to work on their own stuff.

I have also observed burnout among family members and friends with a vested interest in my mental health treatment. I have seen friends abandon my journey and walk away because it was just too difficult. When unpacking the negative patterns that contribute to burnout among friends and family. Essential to consider age, maturity, education, and resources available to the ally to continue investing in their loved one or friend who may not produce for themselves. People carrying a diagnosis may or may not contribute in the same way their healthy counterparts do in various areas of the social & interpersonal landscape allies journey alongside their peers struggling with a diagnosis.

Simply put, healthy clinicians and healthy family members will provide better treatment and care to their loved ones. It is demoralizing for people carrying a diagnosis to work towards their recovery and feel as though they are a burden while seeking out help. Healthy workers are less likely to abuse or mistreat people carrying a mental health diagnosis or take out their personal problems on vulnerable groups that are institutionalized. The benefits are without bounds, but ultimately, it is the quality of life of people carrying the most critical diagnosis in improving.

Burnout is a temporary symptom. It may signal to some workers to seek work in another field. Still, it should also gesture to the profession without proper administration of treatment delivery. Expecting positive outcomes in care & hiring or retaining staff who has the skills to provide treatment without collapsing is irrational and unlikely without further research. Self-care practices and best practices in mental health care go a long way in reversing this trend. From both the peer perspective and the professional lens, we need to continue researching how burnout can be prevented without clients experiencing harm from staff or negligent family members who have had enough caregiving for their family members due to an increase in uncontrolled symptoms or otherwise.

About the Author

J. Peters

Bold 10 Under 10 award recipient Jacques Peters ’08, MSW ’12 . Through his work as a Licensed Clinical Social Worker (LCSW), therapist and disability rights advocate, Mr. Peters fights for those without a voice in various systems of care, such as the New York City Department of Social Services, the New York State Office of Mental Health or the city’s Department of Corrections. Jacques is the author of University on Watch: Crisis in the Academy, which he published under the pen name J. Peters in 2019, and First Diagnosis, published in 2020. Jacques refers to his stance on recovery in his journal articles as “Too big to fail.” No obstacle too big, no feat out of reach, Jacques let nothing stop him in his path to recovery and healing.
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