Misunderstanding Social Work and the Helping Professions

Misunderstanding Social Work and the Helping Professions

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During my first supervision as a social worker, I was asked what I like about being a therapist. I replied: ‘helping people.’


The psychologist providing supervision replied: ‘that’s a bit nebulous, help how?’

Well, to this day, I’ve always felt strange about that psychologist’s response. 

I still don’t believe the psychologist understood what I meant or the nature of social work as a profession. He asked me about ‘therapy’ and providing psychotherapy as a professional on the level of supervision. But social work is more than providing therapy. In fact, many social workers never provide therapy during the course of their careers. Many are case managers or go into macro-level social work. They work at a larger level and provide community consultation or are administrators in non-profits. 

Context, right? I was sitting down for supervision, and he wanted to know about how it was going? But how can I take myself out of the equation and my profession? Psychology has had a much longer tenure in academia and the world of established discourses. People generally understand where a psychologist is coming from in terms of his or her approach. A social worker, now that that is an altogether different story. If a family member hears a social worker is coming to. their house, it could mean just about anything from a CPS (Child Protective Services) call to in-home therapy or behavioral skill training for developmental disabilities. to take on a form truly

Back to the supervision session. Deep down inside, I also might have been a little upset about the world’s status in general regarding altruism. I generally thought the idea of ‘help’ is unclear somehow to this psychologist; something must also be very wrong with what is going on in this agency and others that also find a very discrete, declarative statement so confusing. Help may be specific to the person being served, but the act of helping, that is as clear as day. 

Helping someone, a family, a kid, and/ or an adult is one of the most rewarding things I can think of doing in a world riddled with competition, violence, and tragedy. The act of helping, the helping profession, is and needs to be a must in a world of “nebulous” shoulds.

I wake up every morning thinking and hoping that my words will uplift a person and improve the quality of someone’s life in some capacity and/or form. It brings me joy in its most platonic form: It drives my work forward and the lives of those I serve in a manner that challenges me to tirelessly continue to practice my skill and improve my craft to do better for my clients.

The relationship between Social Work and psychotherapy continues to be misunderstood. People don’t go into this work for the money, and most social workers don’t go into social work for the sole aim of being a therapist. Students go into the profession to get the micro/macro “bio-psycho-social-spiritual” lens encompassing and beyond a single discourse scope. Social work is truly one of the first interdisciplinary discourses to take on a single monolithic agency within higher education and, without question, taken primacy in the human services. 

In the end, sadly, most social workers have other jobs to support the thankless, never-ending work as we march on as undervalued ‘helping’ professionals. Make no mistake about it; social workers love to see people better themselves from their work together as therapists and clients. 

Ultimately, I am hoping all of you are helping professionals keep your heads up! Keep the work going! Continue to support people through hopeless times, instilling inspiration to all your grace with your altruistic hands.

About the Author

J. Peters

Bold 10 Under 10 award recipient Jacques Peters ’08, MSW ’12 . Through his work as a Licensed Clinical Social Worker (LCSW), therapist and disability rights advocate, Mr. Peters fights for those without a voice in various systems of care, such as the New York City Department of Social Services, the New York State Office of Mental Health or the city’s Department of Corrections. Jacques is the author of University on Watch: Crisis in the Academy, which he published under the pen name J. Peters in 2019, and First Diagnosis, published in 2020. Jacques refers to his stance on recovery in his journal articles as “Too big to fail.” No obstacle too big, no feat out of reach, Jacques let nothing stop him in his path to recovery and healing.
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